Client Story · Animals Like Us · Australia

A$11k to A$24k.
In five months.

How a New Zealand premium pet food brand opened the Australian Amazon market — without burning the ad budget to get there.

Monthly Sales
A$24k
From A$11k five months earlier
Growth
+115%
Compounding month over month
TACOS
10%
Stabilised — half the pet-category norm
Organic Rank
Built across the catalog
— The Brand

Animals Like Us. The most ambitious pet food on the shelf.

Animals Like Us is the New Zealand–made premium freeze-dried raw pet food brand built around a simple thesis: dogs and cats share 98.6% of their DNA with wolves and wildcats. Feed them what their ancestors ate. Free-range New Zealand grass-fed protein. Sustainably farmed King salmon. Cage-free chicken. Organs included as nature's original superfood. Freeze-dried to retain 98%+ of the raw nutrition profile, with 80% of moisture removed.

By late 2025, Animals Like Us had genuine product-market fit in New Zealand. The brand was ready to cross the Tasman — and Amazon Australia was the most efficient first beachhead. The challenge was making that crossing without giving up the unit economics that had made the brand work at home.

— The Challenge

Opening Australia is harder
than NZ founders assume.

A New Zealand brand launching into Amazon AU faces a particular shape of friction. Australian pet category buyers are sceptical of cross-border brands. The local competitive set — ZIWI Peak, Big Dog, Lyka — is already strong, well-funded, and shelf-aware. AU customers buy differently than US: more research-led, more sensitive to shipping economics, more wary of unfamiliar SKUs.

The default playbook would be to buy market share with deep discounting and aggressive PPC. It works at the headline level. It also produces a category-typical TACOS of 15–20%, paper-thin margins, and an organic ranking that collapses the moment paid spend pauses. A familiar shape: visible growth, fragile foundation.

A new market should be built. Not bought.

The play needed to do something different: establish presence at a defensible TACOS, build organic rank through traffic Amazon's algorithm could trust, and let the catalog compound on its own engine — not on rented spend.

— The Play

Patience over panic.
Three levers, sequenced.

The Animals Like Us Australia engagement was set up to play a longer, more disciplined hand than category-typical. No "blast PPC to seed the launch." No flat 25% off the catalog. Each lever pulled with intent.

01.

The pet-category flywheel: subscribers, basket, BSR.

Subscribe & Save discounts converted first-time buyers into recurring subscribers — pet economics live on repeat-purchase, and every subscriber acquired compounds for twelve months and beyond. Multi-unit "Buy 2 or more" promotions lifted average order value at every checkout. Best Deals and Lightning Deals sequenced as a flywheel — each event sized to lift BSR, cooling periods enforced so the velocity gains registered as permanent rank, not promotional spikes.

02.

Ad optimisation tuned to AU search

Bids set against Australian-specific search terms — not translated NZ campaigns. Converting terms harvested weekly from STRs and promoted to exact-match. Bleeders paused at 20+ clicks zero conversion. Bid increases concentrated on brand terms and high-CVR generics; capped on category head terms where margin couldn't carry the CPC.

03.

Discipline over speed

TACOS held below 12% from week one as a structural constraint. Inventory cover audited monthly to prevent stockout-driven rank collapse. Organic ranking treated as the primary KPI; paid sales treated as a leading indicator, not the outcome.

— The Result

Five months later.
The market had opened.

The trajectory was steady, then inflected. Sales doubled. TACOS held. The flywheel had been built before it was fed.

Monthly Sales
A$11k → A$24k+
↑ 115% over 5 months
TACOS
~10%
Stabilised — half the pet-category norm
Sales Velocity
Compounding
Month-over-month gains across the catalog
Organic Rank
Built
Listings climbing on unpaid traffic

The visible number — sales doubling in five months — is the easy part to summarise. The deeper outcome is what builds a market position:

TACOS came down as sales went up. The opposite of buying growth. As organic traffic increased, paid spend became a smaller share of revenue — and the brand stopped renting its rank from Amazon.

Velocity built on velocity. Each month's increased unit-throughput signalled the algorithm to surface Animals Like Us higher in category search than competitors that were buying their way up. Higher rank → more impressions → more organic conversion → more velocity. The loop closed.

The position became defensible. A brand that grows 115% in five months on rented spend has nothing the moment the spend stops. A brand that builds organic rank through disciplined velocity owns its category position. By month five, Animals Like Us was no longer testing the Australian market. It was operating in it.

— The Takeaway

Markets reward the patient. Most brands don't make it.

The standard playbook for launching a cross-border brand on Amazon is to over-spend the first six months, accept poor unit economics, and pray the brand sticks before the cash runs out. Most don't make it. The ones that do, exit the launch period with a P&L that needs another twelve months of cleanup before it earns its compounding period.

The Marketplace OS approach to a new-market launch inverts that sequence. Build organic before you scale paid. Defend TACOS before you chase sales. Treat the first six months as a foundation-laying period, not a sales sprint. The brand grows slower in month two — and twice as fast by month six, on healthier economics, with a defensible position when the founder's attention moves to the next market.

For Animals Like Us, that next market is the one after Australia.

Planning a new-market launch or fixing one in flight?

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